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CRM WhatsApp Integration

Seamless integration between GoHighLevel CRM and WhatsApp Business API for automated customer communication.

Core Project

## πŸ”§ Tech Stack

n8nGoHighLevel CRMWhatsApp Business APIEvolution APIPostgreSQLRedis

## πŸ“ˆ Workflow

api

CRM Webhook

Receive events from GoHighLevel CRM

transform

Message Template Selection

Choose appropriate WhatsApp template

api

WhatsApp API

Send message via WhatsApp Business API

database

Message Logging

Store all WhatsApp interactions

transform

Response Processing

Handle incoming WhatsApp responses

api

CRM Update

Update contact status in GoHighLevel

## ✨ Features

  • β€’Bidirectional WhatsApp communication
  • β€’Automated message templates
  • β€’Lead qualification workflows
  • β€’Appointment scheduling
  • β€’Quote generation and delivery
  • β€’Customer feedback collection
  • β€’Multi-language support
  • β€’Message status tracking
  • β€’Bulk messaging campaigns
  • β€’Integration with calendar systems

## 🎯 Results

  • βœ“85% increase in customer response rates
  • βœ“60% faster lead qualification
  • βœ“R$ 320K monthly revenue increase
  • βœ“99.5% message delivery success rate
  • βœ“24/7 automated customer service
  • βœ“Reduced manual CRM work by 75%

## 🧩 Use Case

Construction companies need to quickly respond to leads and maintain customer relationships. This integration ensures every lead receives immediate, personalized communication via WhatsApp.

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