CRM WhatsApp Integration
Seamless integration between GoHighLevel CRM and WhatsApp Business API for automated customer communication.
## π§ Tech Stack
## π Workflow
CRM Webhook
Receive events from GoHighLevel CRM
Message Template Selection
Choose appropriate WhatsApp template
WhatsApp API
Send message via WhatsApp Business API
Message Logging
Store all WhatsApp interactions
Response Processing
Handle incoming WhatsApp responses
CRM Update
Update contact status in GoHighLevel
## β¨ Features
- β’Bidirectional WhatsApp communication
- β’Automated message templates
- β’Lead qualification workflows
- β’Appointment scheduling
- β’Quote generation and delivery
- β’Customer feedback collection
- β’Multi-language support
- β’Message status tracking
- β’Bulk messaging campaigns
- β’Integration with calendar systems
## π― Results
- β85% increase in customer response rates
- β60% faster lead qualification
- βR$ 320K monthly revenue increase
- β99.5% message delivery success rate
- β24/7 automated customer service
- βReduced manual CRM work by 75%
## π§© Use Case
Construction companies need to quickly respond to leads and maintain customer relationships. This integration ensures every lead receives immediate, personalized communication via WhatsApp.
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